A woman went viral on TikTok after revealing how she learned the hard way that she’d been scammed when buying a $56,000 luxury car.

User @greenhillsathome, who lives in Tennessee, said she purchased what she thought was her “dream car” in 2023. While she didn’t share the make and model, she described it as a “luxury vehicle.”

She said she was willing to pay top dollar—until she went to trade it in two years later and was shocked to discover the car had been in a major wreck before she bought it. The crash was so severe, she said, that the airbags had deployed. Worse still, she claimed this information was never disclosed to her and that, had she known, she would have bought a different car entirely.

She noted that in Tennessee, it’s illegal to withhold the fact that a car has been in a major wreck. She questioned how she should handle the situation—though by press time, it appeared she had resolved it. Still, she warned viewers to be wary of shady car dealerships and not to trust services like CarFax, which provides vehicle history reports, unquestioningly. She claimed both can mislead customers.

As of this writing, her initial video had garnered more than 20,600 views.

What Happened? 

@greenhillsathome said she bought her “luxury vehicle” in January 2023 with just 17,000 miles on it. She said the dealership assured her it had never been in an accident.

A few years later, ready to upgrade, she took the car to another dealership, only to be told it would offer $24,000 instead of the $33,000 she expected because the vehicle had been in a serious wreck.

“We go to trade in said car and they come back and tell me, ‘Oh, we’re sorry,’” she recalled. Stunned, she initially denied it, but the dealership showed records of an accident in March 2022—months before she purchased it.

“We were not told,” she said. “We were not given the CarFax.”

Calling the omission “deceitful and illegal,” she considered confronting the original dealership. She floated two options: Demand that it repurchase the car for the $56,000 she paid plus refunds for her extended warranties, or pay her the $8,000 difference between the car’s value if it had a clean history and what she was offered.

She noted that if she litigated, “If the dealership is found guilty, they would have to pay us triple the damages plus attorney’s fees.” 

@greenhillsathome’s story drew plenty of advice from commenters.

“This is why you always get the Carfax,” one wrote.

“You can check Carfax yourself,” added another. “Why didn’t you check before purchasing?”

“Carfax is step one in buying a car,” a third echoed.

She Said the Dealership Wasn’t Helpful, nor Was CarFax 

At first, @greenhillsathome thought the dealership might help resolve the issue. But she said when she visited on Monday, the general manager brushed her off.

Hoping to get answers elsewhere, she went straight to CarFax, asking if it could confirm when the accident records were pulled—on the day she bought the car in January 2023, or when it was traded in the previous June. She said CarFax refused to provide that information, and in a second video, accused the company of being “slimy.”

She remembered seeing a clean CarFax at the time of purchase and accused the dealership, CarFax, or both, of lying.

Ultimately, she decided the car felt “tainted” and traded it in for another vehicle. Her family is happy with the replacement, and she’s ready to move on, though she called it “a hard lesson learned” as someone without much experience buying used cars.

Is it Illegal Not to Disclose When a Car Has Been in an Accident? 

In many states, yes—especially if the damage is severe enough to affect a car’s value or drivability. Dealers can face legal trouble for hiding known issues, typically under auto fraud or deceptive trade laws. But the legal requirements vary by state.

Most disclosure laws focus on specific aspects (e.g., airbag deployment) that could impact a car’s performance or resale value. Generally, dealers must reveal this information before selling a car so buyers know what they’re signing up for. But private sellers are not always subject to the same laws.

In Tennessee, specifically, according to state law, if a car has a rebuilt, salvage title, or a salvage history, the dealer must provide a written disclosure before completing the sale; buyers must even sign to acknowledge it. 

However, if an accident doesn’t result in a branded title or salvage designation, Tennessee law doesn’t explicitly require disclosure of that damage. In practice, that means a dealer might legally withhold crash history unless it triggered a title change.

Still, that doesn’t mean nondisclosure is defensible. Under Tennessee’s consumer protection laws, deliberately hiding significant accident damage—especially if the buyer asks or could reasonably expect to receive the information—can constitute a deceptive trade practice. And if the dealership or seller misrepresents accident history or provides falsified documents, the affected customer may have substantial legal grounds. 

Motor1 has reached out to @greenhillsathome via a direct message on TikTok.

 
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